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buhle S
1 reviews | Active since Feb 2014
19 Aug 2020, 07:13
Discovery does not PAY! THEIVES , LIES, LIES,LIES
I have had it with discovery health ! It has taken them a month to just process a simple payment .All you hear is lies, lies, lies. Saying my bank rejected the payment , what *******, when this is the same account I receive my salary in. Discovery is stalling , does not want to help its customers, I have had it ! I want this payment , TODAY or they must just cancel my membership, I'll be too happy to change to a health provider who is willing to offer me the service I pay for.
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Replies (2)
Discovery Health's replyOfficial
19 Aug 2020, 08:49Dear buhle
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply19 Aug 2020, 08:49
Official
Dear buhle
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
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buhle S's updateReviewer Update
19 Aug 2020, 14:15Dear discovery team, I've received your messages. Its quiet simple, here's your reference ***. You assured us that this payment will be done in 24/48hrs, that was a week ago. Stop providing me with nonsense feedbac**** the bank rejects the payment. What *******! You can call me again , I'm available till 8pm. I want this matter resolved ad in TODAY or I am CHANGING MY MEDICAL AID. I AM ABSOLUTELY LIVID by your service. This is appalling. Stop holding our funds and pay me what is due.
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buhle S's update19 Aug 2020, 14:15
Reviewer Update
Dear discovery team, I've received your messages. Its quiet simple, here's your reference ***. You assured us that this payment will be done in 24/48hrs, that was a week ago. Stop providing me with nonsense feedbac**** the bank rejects the payment. What *******! You can call me again , I'm available till 8pm. I want this matter resolved ad in TODAY or I am CHANGING MY MEDICAL AID. I AM ABSOLUTELY LIVID by your service. This is appalling. Stop holding our funds and pay me what is due.