1 reviews | Active since Sept 2016

19 Oct 2018, 09:40

Discovery does not pay prescribed minimum benefits

It is no surprise that discovery is under the probe for not paying claims but most importantly prescribed minimum benefits. My procedure was no question that it is a prescribed minimum benefit but discovery will of course find all the excuses not to pay and these excuses are not in line with the medical schemes act... Discovery is a ******* and the customer service is even worse.

0
Replies (2)
Discovery Health
Discovery Health's reply19 Oct 2018, 09:51
Official

Dear tee-do-chill

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply23 Oct 2018, 10:46
Official

Dear tee-do-chill

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team