TR
Theo R
1 reviews | Active since Aug 2015
06 Sept 2015, 13:00
Discovery does not keep promesis
on 21/7 I was taken to St. Georges Hospital in PE by ambulance. On 17/8 I received an e-mail stating that, the 1st 24 hours, until I was stable, should be paid in full, as it was an involuntary PMB at cost. These are their own words. <br> Now they refuse to pay R 1.365.39. All the costs occurred within the 1st 24 hours. I have tried to deal with Discovery directly, but they give me the run around. Please help me out here.<br> <br> Kind regards,<br> Theo van Rooij
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Discovery Health's replyOfficial
09 Sept 2015, 13:09Hello theo1801,
Thank you for your comment.
I investigated your query and confirmed that for us to review the relevant claim further we require certain clinical information confirming the diagnosis. We have requested this information from your treating provider and once received we will be able to assist you further.
Thank you for allowing me to assist with your query.
Regards
Jashvir
Thank you for your comment.
I investigated your query and confirmed that for us to review the relevant claim further we require certain clinical information confirming the diagnosis. We have requested this information from your treating provider and once received we will be able to assist you further.
Thank you for allowing me to assist with your query.
Regards
Jashvir
Discovery Health's reply09 Sept 2015, 13:09
Official
Hello theo1801,
Thank you for your comment.
I investigated your query and confirmed that for us to review the relevant claim further we require certain clinical information confirming the diagnosis. We have requested this information from your treating provider and once received we will be able to assist you further.
Thank you for allowing me to assist with your query.
Regards
Jashvir
Thank you for your comment.
I investigated your query and confirmed that for us to review the relevant claim further we require certain clinical information confirming the diagnosis. We have requested this information from your treating provider and once received we will be able to assist you further.
Thank you for allowing me to assist with your query.
Regards
Jashvir