CB
Chantelle B
1 reviews | Active since Dec 2012
05 Apr 2022, 08:17
Discovery does not cover emergencies even if you were sent to a hospital
Last night I had to go to the emergency room for chest pain that was shooting up into my arm. This was my first time at the emergency room and up until I got my invoice I thought I was covered for it (because I went to a hospital with 24 hour service). Apparently Discovery does not cover emergencies. I am glad I wasn't having a heart attack but now I'm too scared to react to any pain I feel because it will cost me a few thousand rand due to technicalities of the situation (emergency vs non-emergency). I think this is sick!
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Replies (2)Discovery Health's replyOfficial
05 Apr 2022, 10:08Dear Chantelle B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Apr 2022, 10:08
Official
Dear Chantelle B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
05 Apr 2022, 11:57Dear Chantelle B
We have been in touch to address your concerns.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply05 Apr 2022, 11:57
Official
Dear Chantelle B
We have been in touch to address your concerns.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
