Discovery does not care for their clients

Item: Discovery Health
Rating: 1
Author: ernst N

I phoned to enquire about an item that was not paid, held on for 25 minutes while the consultant left me waiting for an answer, line went dead and not even a call back from Discovery. What is wrong with them? Don't they even care about the idiots that pays their salaries?

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

09 Sept 2021, 07:00

Dear Rnst N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply09 Sept 2021, 07:00

Official

Dear Rnst N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

09 Sept 2021, 14:50

Dear Rnst N
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply09 Sept 2021, 14:50

Official

Dear Rnst N
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team