Discovery does not care about COVID 19

Let's start by stating that it appears that Discovery does not take COVID 19 seriously. Granted they provided you with additional benefits when you test positive, but to actual start using those benefits is anther story. I tested for COVID using the conventional method and waiting 24 hours for my positive results. My benefits were activated almost immediately. My wife and daughter then got tested using the rapid method. We sent through the results to just to hear that it will take 24 to 48 hours to activate. Dealing with a life threatening disease and needing to wait two days to get medication is a long time. Does not help to phone the call centre to ask the expedite the process, as they only send an email to which they expect a response within 2 to 3 days. Again we are dealing with a life threatening disease. Discovery here is a new motto for you... Hurry up and wait even if your dying.