Discovery does not action your requests

Item: Discovery Health
Rating: 1
Author: michael M

What is the point of changing a debit order date if the action is just going to be ignored, this is very poor service

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

26 Jul 2024, 11:01

Dear Michael M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply26 Jul 2024, 11:01

Official

Dear Michael M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Jul 2024, 07:43

Dear Michael M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply30 Jul 2024, 07:43

Official

Dear Michael M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

michael M's updateReviewer Update

04 Sept 2024, 10:16

Yes i had to call you guys to resolve it.

michael M's update04 Sept 2024, 10:16

Reviewer Update

Yes i had to call you guys to resolve it.

Discovery Health's replyOfficial

23 Oct 2024, 10:55

Dear Michael M

Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team

Discovery Health's reply23 Oct 2024, 10:55

Official

Dear Michael M

Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team