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sH
sean H

1 reviews | Active since Aug 2020

06 Nov 2019, 08:13

DISCOVERY DOES IT AGAIN - YOU, DH, are the weakest link - Good Bye!!

SO; i went to pick up 3 month supply of contact lenses and guess what - DEPLETED!! Contacts should be like chronic meds.

Anyway, UNFORTUNATELY my wife had to take Discovery because of the work Med scheme offered.

We left Discovery in 2007 because they were useless and 2 times OVER payment gap we were still paying!! I ALSO pulled out my investment from Discovery that my broker had placed due to a LOSS at the end of the year.

Guess what - She will be leaving Discovery and i will take out a direct Med aid elsewhere.

You guys really do well..... at getting rid of customers!!

0
Replies (4)
Discovery Health
Discovery Health's reply06 Nov 2019, 08:45
Official
Dear Sean

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
sH
sean H's update07 Nov 2019, 07:00
Reviewer Update
Thanks. As i said to the lady in 2007 when she phoned and said it is being rectified, take as long as you need. We may have left by the time this is fixed. It is an absolute realisation that Discovery is a money making business primarily and as a sideline they are a medical aid.
Discovery Health
Discovery Health's reply08 Nov 2019, 13:03
Official
Dear Sean

We have contacted you and addressed your query.
 Regards
 Discovery Health Servicing Team 
sH
sean H's update08 Nov 2019, 15:23
Reviewer Update
Ok just confirmed. It is no longer with Discovery. I guess I had become accustomed, but THIS time it was I being the idiot.
Humblest apologies and if I could delete this or change it i would.