NG
Nirvaan G

1 reviews | Active since Oct 2016

22 May 2017, 06:23

Discovery DO NOT lie please

<p>Below are all lies. I have a mail from Bradley BOLD confirming that they will not apply the 3 month late joiner fee.</p> <p>We can confirm that we have processed your new application under the abovementioned policy number. As there was a break in cover, a 3-month general waiting period has been imposed.</p> <p>If a member has a break in cover of less than 90 days, as was the case with your last membership ending 31 January 2017 and the new application for 01 May 2017, we can impose a 3-month general waiting period. If the break in cover is more than 90 days, we can impose a 3-month general waiting period and a 12-month condition specific waiting period for any pre-existing conditions.</p> <p>I can assure you that under no circumstances did Discovery Health deliberately delay your application to make the break in cover longer. As we have previously explained, there was a delay as the application was initially sent to ********** and not to ********** <p>We then also experienced problems with some pages not being clear and not signed, which caused further delays to the processing of your application. Even if your application were to be processed on the received date of 26 April 2017, the same waiting periods and underwriting would have been app****, as we are still applying underwriting according to a less than 90-day break in cover.</p> <p>The Late-joiner Penalty (LJP) of 25% was imposed on your previous membership ( ********** 63) and will still apply to the new membership application.</p> <p>The monthly premium on Classic Core is R 1 918.00, with the Late-joiner Penalty of 25%, the premium will be R2 397.00 monthly, as it was on your previous membership. If you pay the 3 months while in the waiting period, the amount will be R 7 191.00.</p> <p> </p> <p>If you lie about an application what will you do when I claim.</p>

0
Replies (1)
Discovery Health
Discovery Health's reply22 May 2017, 09:32
Official

Dear nirvaan-ptr

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team