1 reviews | Active since Sept 2016
Discovery do not care that you are pregnant. Only concerned when baby is born and starts becoming a paying member
<p>We phoned discovery about 6 months before baby was born and again abut 4 month before to make sure we have everything sorted. They insisited we cant do anything before baby was born and registered.</p> <p> </p> <p><br />They again said we cannot register baby now only later and we do not get any goodies before.</p> <p> </p> <p><br />Now that baby is born we go collect the stuff Discovery vitality is giving at Toys R us and more than half is products that can only be used before or in hospital. Like. Which at this stage is basicaly a waste to the suppliers who helped discovery supply it.</p> <p> </p> <p><br />I do feel that these suppliers should know about this. Vitality is now saying sorry the 2 discovery consulatnt who spoke to u are to blame. Products like Carrywell, Huggies New born, dk "the pregnancy and baby book.</p> <p> </p>
Dear Lian2008
We received your message and we are looking into the matter.
Regards
Discovery Health Servicing Team
Dear Lian2008
We received your message and we are looking into the matter.
Regards
Discovery Health Servicing Team
Thanks
Thanks
Dear Lian2008
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Dear Lian2008
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Thanks for phoning, but the problem was not Vitality. Discovery is at fault for supplying the wrong vitality info.
Because of your call center's mistake we missed out on promotions, vitality points, vitality information , helpfull viatlity emails, vitality support and discounts. It's not about the package only.
Thanks for phoning, but the problem was not Vitality. Discovery is at fault for supplying the wrong vitality info.
Because of your call center's mistake we missed out on promotions, vitality points, vitality information , helpfull viatlity emails, vitality support and discounts. It's not about the package only.
Could you please say sorry publicly and make up for it.
Could you please say sorry publicly and make up for it.
