KR
Keegan R

1 reviews | Active since Feb 2017

16 Jul 2024, 20:49

Discovery do not care about senior citizens lives,its all about the money

Hi

I cannot believe how cruel Discovery med aid can be to a senior citizen of South Africa.My dad ( age 63),who is a heart patient,was feeling sick on the morning of the 24 May 2024.He told me he had chest pains and he also had problems breathing.so I drove him to Len Med Heart hospital.The doctor in the emergency department saw to him and ran many tests on him.thereafter he was sent home.Two weeks after that,my dad was admitted to the same hospital and four stents was put into his arteries.Now he receives a bill of R4000 from Len med hospital because Discovery refuses to pay.It clearly shows you that my dad was really sick on the 24 of May, but the doctor on duty maybe was *********** in doing her job and let my dad go home and now discovery med aid is refusing to pay the bill.My dad is unemployed and doesn't have R4000.it is not his fault the doctor sent him for so many tests and thereafter sent him home.Now my dad is afraid to go to the hospital.My dad is stressing everyday about the R4000 hospital bill. My sister contacted Discovery med aid and Len med hospital, both advised they cannot do anything and my dad needs to pay the R4000 to the hospital and Len med hospital refuses to write it off as well.It clearly shows you Discovery med aid and Len Med hospital do not worry about saving lives and only worry about making money.

0
Replies (5)
Discovery Health
Discovery Health's reply17 Jul 2024, 07:22
Official
Dear Keegan R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Jul 2024, 14:51
Official
Dear Keegan R

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team
KR
Keegan R's update11 Sept 2024, 14:34
Reviewer Update


Discovery sent my dad a form to be completed by the doctor at the hospital, so this matter could be resolved. My dad went to the doctor and got all the forms filled, but discovery had **** to dad and me about sorting out this matter and writing off the amount. My Dad is 63 years of age with a heart condition. Discovery got Him running around filling forms in for nothing. My dad depends on his grant and now in is stressing about the amount owing to Discovery, which Discovery refuses to write off, although he got all the forms filled in that discovery wanted him to get filled in. Discovery are wolves in sheep clothing. Its all about the money. They do not care about their clients health, if they cared about their clients, they should not have a 63 year old client with a heart condition running around filling forms in then telling him they are not going to write the amount off and he needs to pay for it. Its ok because its my dad ,he can stress over the money he owes to Discovery and have an heart attack and die, as long as it is not a dad of the director or staff member of Discovery. Discovery is heartless.

KR
Keegan R's update13 Nov 2024, 07:05
Reviewer Update
Discovery want to kill old people with bills,Old people must be afraid to go to the hospital,as if they don't die,they will come back to pay high bills.
Discovery Health
Discovery Health's reply13 Dec 2024, 16:45
Official
Dear Keegan R

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team