RN
Rebecca N

1 reviews | Active since Jul 2018

30 Sept 2019, 13:50

Discovery disregarding my payment plan

I experienced loss of earnings since Febraury 2019 and I had to cancel my Discovery health plan. I was then informed that I owe Discovery R1 919.12 which I had utilised in the savings benefit. I then agreed to pay R500pm until its paid. I have paid R1500 over the past 3 months to date. However I now discovered that Discovery has handed me over to attorneys regardless of my commitment to pay the debt off. I refuse to pay any additional fees that stem from Discovery handing me over to a collection agency since I had advised them of a payment plan which I adhered to. I await their response. Mrs RE Naidoo

0
Replies (2)
Discovery Health
Discovery Health's reply01 Oct 2019, 07:45
Official
Dear Rebecca 

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 

Discovery Health
Discovery Health's reply07 Oct 2019, 12:29
Official
Dear Rebecca 

Please check your email inbox for our feedback.

Kind regards
Discovery Health Servicing Team