Discovery discriminates.

I contacted Discovery to find out if they would cover my physio sessions after i had a shoulder replacement. The lady i spoke to said yes and that she would send me the application forms. A few days later i called again to confirm and was told by two rude people that it would not be covered. Discovery discriminates and their staff do the same. But i am not one that will sit and take this **** from them. I have to follow procedure and report the to the council of medical schemes which is not on the members side. I will fight till my last breath. Sick and tired of these bullies.