BM
Bayaanda M

1 reviews | Active since Jan 2012

03 Jun 2020, 08:59

Discovery Denies Women Medication for Their Reproductive Health!!

I was prescribed cyclogest 200mg x2/day by my gynecologist yesterday. This is mainly because I have had 3 miscarriages in one year (2015) because of a short luteal phase and low progesterone. I’m on classic saver and I must admit discovery is expensive and they always want to make things difficult for chronic medication or medication that is prescribed and needed. How do you make something an exclusion even if I’m paying from my medical aid savings which is my money to begin with? That makes no sense at all, how do you as Discovery Deny Women the ability to get the medication they need as women to care for their reproductive health? Then I call into the call center and a someone attends to my call, I inform him I’m using my personal phone but he still makes me hold for 20mins!!! Only to come back and tell me “an exclusion is an exclusion” what nonsense is that!! We are not kids to be told “no is No” I need a valid reason why medication that I need is an exclusion!! I pay so much money every month and I don’t put exclusions on that money!! But her you are as Discovery denying women medication in relation to their reproductive Health!!! This is not right or fair, show me medication that men are also denied in relation to their health!!! I’m disappointed Discovery!! Meanwhile in 2015 into 2016 I was prescribed this exact medication aswell!!! NONSENSICAL HONESTLY!!

0
Replies (3)
Discovery Health
Discovery Health's reply03 Jun 2020, 10:28
Official
Dear Bayaanda
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
BM
Bayaanda M's update04 Jun 2020, 11:52
Reviewer Update
I have not received any communication yet. When can I expect feedback as I don’t want to wait forever and I do need to understand what is really going on.
Discovery Health
Discovery Health's reply05 Jun 2020, 11:56
Official
Dear Bayaanda
 
We have contacted you to discuss your concerns. 
 
Regards 
Discovery Health Servicing Team