Discovery definition of downgrade

Item: Discovery Health
Rating: 1
Author: Simplicius B

Down grade in Discovery has its own meaning. To my complete surprise my higher plan is only higher in premium, but lower in value. Thus you may not down grade as allowed, since my may get more value. We are thus mislead to belief you may down grade

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Replies (2)

Discovery Health's replyOfficial

13 May 2019, 07:46

Dear Obokeng

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Servicing Team

Discovery Health's reply13 May 2019, 07:46

Official

Dear Obokeng

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

14 May 2019, 14:34

Dear Obokeng

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply14 May 2019, 14:34

Official

Dear Obokeng

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team