KG
Kevashni G

1 reviews | Active since Mar 2012

06 Jan 2023, 14:12

Discovery debits extra for med aid

My mum added a dependent on her medical aid and discovery advised the new premium is 3580, they then decide to debit my mums account 4830 and now the payment bounced because she did not have this amount, please can someone contact me or my mum to have this resolved asap, the new member was to start from the 1st of Jan 23.

0
Replies (2)
Discovery Health
Discovery Health's reply09 Jan 2023, 07:30
Official
Dear Kevashni G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply09 Jan 2023, 14:09
Official
Dear Kevashni G

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team