1 reviews | Active since Mar 2012
Discovery deactivated my membership
My medical aid was meant to switch over from my previous company to my current company as of 1 May.
Discovery confirmed with me TWICE telephonically that this will happen on 1 May with no issues.
It is now 1 May and my Medical aid and Vitality are both inactive!!! My wife got debited the full Virgin Active gym membership amount as well. Worst of all I can't get hold of anyone as its a public holiday.
This needs to be amended IMMEDIATELY!!!
Dear stevenkhoury
We apologise for the frustration this has caused. We will contact you to resolve the matter as soon as we can.
Regards
Discovery Health Servicing Team
Dear stevenkhoury
We apologise for the frustration this has caused. We will contact you to resolve the matter as soon as we can.
Regards
Discovery Health Servicing Team
Dear stevenkhoury
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear stevenkhoury
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team