Discovery Customer"service" YOO suck

Just another opportunity for Discovery Customer "service" to suck. I try to log in to my profile to upload script and get a "Access denied, Your profile is not permitted to view this content" ***, I am the main member and i have used this profile since... Then i call call centre and the nice fellow tells me " this is a website query, let me put you to the website department" I get:"You have reached us outside our hours of service, please feel free to contact us during... I guess you know what i feel like?