NM
Neo M

1 reviews | Active since Dec 2018

20 Dec 2018, 10:26

Discovery Customer Service Stinks

Am totally and utterly frustrated with your service..as for the service at your , walk-in wellness center in Sandton.

I've requested to have 2 medical aid cards delivered at both my workplace and your offices in Sandton ( the last request was over 2 months ) and still no feedback , and when i went to your wellness center - i don't like to swear, but it was just a waste of my valuable time.Perhaps consider doing away with in, doesn't add value to your golden goose.

if this is the quality of service your strive yourself on - good luck with the bank

0
Replies (2)
Discovery Health
Discovery Health's reply20 Dec 2018, 11:43
Official
Dear neo-mathamela

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Dec 2018, 09:11
Official
 Dear neo-mathamela 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team