DISCOVERY customer exploitation.

On the 17 December i called discovery regarding my unwell 7year old and was advised to take her to the hospital for a specialist referral after being explicit with what she was suffering from. I did as advised by discovery. In January i started getting collection calls from doctors qnd hospital as i was advised Discovery did not pay. When i called in i was told that what my daughter was suffering from wasbnot covered. So that agent failed to give me the correct information. I laid a comolaint and i am still to get a resolve. I spoke with manager Zelda who lacks intergrity makrs promises but fails to action. Discovery has put me into further financial detriment and stress over its lack of providing correct information.