Discovery & Covid 19

I collected my chronic medicine the day before lockdown only to be informed that it is day 23 and not day 24 and it can't be processed by Discovery. I decided to not return again the next day as it is unprecedented times (Covid 19 / lockdown) as I already waited an hour in a queue.

I paid cash and decided to submit the claim manually.

It has been going up and down for the past week and Discovery is sticking to their Day 24 rule/policy. We are not going to pay.

This has been uncertain times for us all is RSA and for Discovery to put the blame on me to "you should rather have gone in lockdown" is ridiculous.

I will not leave the matter here.