DK
Danja K

1 reviews | Active since Feb 2017

24 Dec 2021, 12:22

Discovery continues to evade answers

Why do Discovery refuse to disclose their exemptions ? Surely that's *********. How can we sign up for something, not knowing the terms and conditions ??

Why are they too ***ardly to answer questions ?

Why are they refusing to answer emails ? Why do they continue not to answer in WRITING ? Because they feel they can refute a telephone conversation ?

They say one thing, then another ... No consistency. Threatening to take this to the media suddenly made them change their mind to authorise my request for coverage on Oncology. BUT WHY ? Are they scared the public will see them for who they are and what they stand for ??

I AM NOT GOING AWAY ,so, Discovery, grow up take ownership, and deal with this matter.

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Replies (2)
Discovery Health
Discovery Health's reply24 Dec 2021, 12:43
Official
Dear Danja K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Dec 2021, 17:19
Official
Dear Danja K

We have been in contact with you to address your concerns. 

Regards Discovery Health Servicing Team