DM
Duncan M

1 reviews | Active since Jun 2012

21 Aug 2018, 16:38

DISCOVERY CONTINUES TO DISAPPOINT

After a very lengthy fight with Discovery, they agreed to make payment of my wife's gynecology visits for her miscarriage.

By then, we had already settled the doctors accounts as they had been outstanding for quite some time. We informed Discovery of this wherein they requested proof of the payments. This was sent 3 weeks ago and we still haven't received payment from them.

Our emails are now being ignored and should we not receive payment by close of business tomorrow I fear I will have no other option but to lodge a further complaint with the health ombudsman.

0
Replies (2)
Discovery Health
Discovery Health's reply21 Aug 2018, 16:44
Official

Dear DHM1985

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply22 Aug 2018, 11:03
Official

Dear DHM1985

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team