NF
Nettie F

1 reviews | Active since Oct 2018

03 Aug 2022, 09:14

Discovery co payments

I am very discussed with Discovery medical aid I pay over the R6000 a month now for longer than 5 years. And when I need to use my medical aid for surgery they have co payments of R9100 for one night stay in hospital because they don't classify the surgery as a overnight stay in the hospital but as per the Dr this is required discovery just says that I need to go to a day hospital and that's that and now I have to pay again. This is unacceptable and I am seriously thinking of moving to another medical aid due to Discovery's with their cluelessness.

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Replies (2)
Discovery Health
Discovery Health's reply03 Aug 2022, 10:48
Official
Dear Nettie H We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health
Discovery Health's reply08 Aug 2022, 15:20
Official
Dear Nettie H

Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team