SMM
Siphiwe, Mbasa Majikela

1 reviews | Active since Dec 2015

10 Feb 2017, 11:29

Discovery Client Services

<p>I have been phoning and emailing Discovery for two weeks now requesting refund for my MSA funds to be paid back .</p> <p>I have been told different stories on what I need to do and I have done all that, and still I have to follow up with these people.</p> <p> </p> <p>The most updeting thing is that I was **** to by one of the consultants and told me that the money was paid when I spoke to her on the 07/02/2016 and I was told to allow 2 w/d.</p> <p>And today it's the 3rd w/d and I was told the same thing that the money was paid today.</p> <p>And I must allow another 2 to 3 w/ds.</p> <p>Which to my impression is nonesense,</p> <p>I need someone from Discovery to follow this up because I am sick and tired of following up and being **** to.</p> <p> </p> <p> </p>

0
Replies (2)
Discovery Health
Discovery Health's reply10 Feb 2017, 12:00
Official

Dear siphiwe.majikela

We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing Team

Best regards,

Discovery Health
Discovery Health's reply13 Feb 2017, 12:47
Official

Dear siphiwe.majikela

We have been in touch with you to answer your comments.

Regards
Heelan

Best regards,