Discovery Classic Smart Plan is useless

I went on the discovery app and got the number of a GP which was listed as part of their network. One day after I went to the doctor the GP was taken off their network and now Discovery Health is refusing to pay. Then I received a prescription for chronic medicine, which my plan is supposed to cover. Discovery did not cover this as it is not part of their list of medicine. However they do not provide the doctor with the list. So I had to pay for it myself. Had to phone discovery, wait for a consultant to receive the list.

Discovery Health duck and dive any payments with their terms and conditions. Be very careful. Al they want to do is sell you other products which you do not want instead of being a medical aid. Been with discovery for 3 years now. I can honestly say that there has not been a single interface which was easy to do. You email, they dont come back to you. You log a complaint, they dont get back to you. You phone and it takes about 10min to do something.