AC
Anne-Dean Coetzee

1 reviews | Active since Nov 2019

08 Jan 2022, 14:39

Discovery classic saver

Please please dont put your health in discovery hands! They have giving me on sms proof of auth and the 3 hours later declined and once i complained i received another sms stAting i can go to theatre, new time was scheduled with dr and now again they have 3 miljoen stories! I have proof of all the sms sent to me

One of the call centre agents told me to go to a state hospital or die, i can pick!

Please think before you place your and your family health in discovery hands

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Replies (2)
Discovery Health
Discovery Health's reply10 Jan 2022, 08:42
Official
Dear Anne-dean C We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply10 Jan 2022, 14:09
Official
Dear Anne-Dean

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team