RI
Razia I
1 reviews | Active since Mar 2015
18 Feb 2022, 11:50
DISCOVERY CLAIMSADJUSTMENT DEPARTMENT MAYBE A GHOST OR AWOL
I have complained previously of non payment of Chronic Benefit. Someone from Discovery called and advised to use the correct code. This was done and I submitted the claim on the 31 January 2022 to Claimsadjustment and 2 subsequent submissions. *** MailRef#***# 31/01/***1127 MailRef#***# 07/02/***4705 MailRef#***# 15/02/2022 Last email was sent to claimsadjustment and healthinfo as well as Michelle Barker. To date no response. I even mentioned should this claim be reported to the CEO of discovery to get attention and still nothing. Have to say #Discovery staff don't care.
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
18 Feb 2022, 12:19Dear Razia I
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply18 Feb 2022, 12:19
Official
Dear Razia I
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
22 Feb 2022, 11:00Dear Razia I
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply22 Feb 2022, 11:00
Official
Dear Razia I
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
22 Feb 2022, 11:02Dear Razia I
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply22 Feb 2022, 11:02
Official
Dear Razia I
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
