DISCOVERY CLAIMS
<p>Disgusting - I went into hospital for a day procedure on 8th December 2016 and I had to pay R2,900.00 up front. </p> <p>The Hospital submitted their account to Discovery , which Discovery paid infull BUT they were supposed to haved decucted the R2,900.00 i had paid already from hospital account and refund me. </p> <p>I have made numerous calls and received numerous refernce numbers and numberous lies .....AND as of today 30 December 2016 i am still waiting for my money from Discovery.!!!!!</p>
Dear maggie-brownlee
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear maggie-brownlee
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Yesterday, 03rd January 2017, Discovery contacted me to tell me that now I must get my money back from the hospital. WHAT??? after receiveing three different reference number for three different phone calls made to Discovery, they now pass the buck to me.
Because according to Discovery the hospital is at fault. I asked the question? How can the hospital be at fault, when it clearly states on their statement an amount LESS R2,900 already paid by member BUT Discovery just merily paid the full amount to the hospital instead of deducting the amount already paid by the member....am I being stupid here or what???
Yesterday, 03rd January 2017, Discovery contacted me to tell me that now I must get my money back from the hospital. WHAT??? after receiveing three different reference number for three different phone calls made to Discovery, they now pass the buck to me.
Because according to Discovery the hospital is at fault. I asked the question? How can the hospital be at fault, when it clearly states on their statement an amount LESS R2,900 already paid by member BUT Discovery just merily paid the full amount to the hospital instead of deducting the amount already paid by the member....am I being stupid here or what???
Dear maggie-brownlee
We have been in touch with you to answer your comments.
Regards
Heelan
Dear maggie-brownlee
We have been in touch with you to answer your comments.
Regards
Heelan