PM
Paresh M

1 reviews | Active since Jan 2017

19 Jun 2018, 02:51

DISCOVERY CHRONIC POOR CUSTOMER CARE

Chronic Illness Benefit application -MailRef# ********** 287#-made months ago. Trying to purchase much needed meds as per script to no avail. Receive no correspondence from discovery and went to both pharmacies with no luck. Upon phoning them tday am told they require new script as prescription provided does not firm part of their PMB. They must up their customer care .

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Replies (2)
Discovery Health
Discovery Health's reply19 Jun 2018, 08:04
Official

Dear Maharaj***66

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply19 Jun 2018, 13:43
Official

Dear Maharaj***66

Please check your email inbox for feedback.

Regards
Discovery Health Servicing Team