VF
Vicky F

1 reviews | Active since May 2014

18 Jun 2018, 11:28

DISCOVERY CHEATING MEMBERS OUT OF BENEFITS AND PROPPER STATEMENTS

DISCOVERY HEALTH IS CHEATING MEMBERS OUT OF BENEFITS RED TAPE/BAD ADMINISTRATION/NETWORKING 1. In 2017 GP consults were paid from the extended benefit because I ran out of savings but my GP was "contracted in" 2. I have been requesting confirmation of this however even the Executive Office could not care less and have still not provided confirmation of this AFTER 4 WEEKS 3. In 2018 Discovery still has this GP confirmed on their website as "fully registered" however, confirms he is not on any network.

I feel sorry for the poor pensioner or uninformed member of the public - WATCH OUT FOR DISCOVERY - Read the fineprint regarding networking and warn all your associated Health practitioners!

0
Replies (2)
Discovery Health
Discovery Health's reply18 Jun 2018, 11:54
Official

Dear Vicky19722

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply20 Jun 2018, 14:46
Official

Dear Vicky19722

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team