RC
Randall C

1 reviews | Active since Jun 2011

07 Jan 2019, 15:48

Discovery cheating and thieving their clients!

I have been trying to log a query on their site but all I get is this stupid bot which does not help anyone! Can you please explain to me why my gym visits do not display. Both October and November visits do not display. So they have not recorded these dates and cheated me out of rewards!

Imaging how **** it will be to communicate with their digital bank?

0
Replies (3)
Discovery Health
Discovery Health's reply07 Jan 2019, 15:56
Official
Dear  RandsEC 

We’re working to resolve this issue and will get back to you as soon as we can.

Regards
Discovery Health Servicing Team 
RC
Randall C's update07 Jan 2019, 15:59
Reviewer Update
Automatic replies. Please can you tell me why this happened and why it is so difficult to Log complaints on your website?
Discovery Health
Discovery Health's reply09 Jan 2019, 16:17
Official
 Dear RandsEC 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team