SH
Shade H

1 reviews | Active since Sept 2013

21 Jul 2015, 13:20

DISCOVERY CHARGING ON DIABETICS INSULIN

So i been getting my CHRONIC MEDICATION from Dischem via DISCOVERY. I have had my co payments double in price in one year. Discovery says its because Dischem increased there prices and never Notified them so they never adjusted there cover for insulin. This has been going on for a while now. To add insult to injury i was supposed to get my medication but now Dischem says that Discovery has increased my co payment TIMES 10 and they calling it Discovery Express because they no longer recognize Dischem as one of the partners/providers. They are supposed to give me necessary chronic medication which i need to survive as they are my medical aide scheme but now they making me pay exorbitant amounts which i cannot afford! HOW CAN A COMPANY JUST DICTATE YOUR HEALTH LIKE THIS UNILATERALLY WITHOUT ANY JUSTIFICATION/BASIS/NOTICE TO A CLIENT WHATSOVER...<br> <br> Desparate Diabetic of 25 years

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Replies (1)
Discovery Health
Discovery Health's reply21 Jul 2015, 15:16
Official
Hello puffy187,

Thank you for your comment.

We have escalated the matter to our MedXpress Team for assistance. A representative will be in contact to advise you on the process to follow to obtain your monthly medication through this service.

Kind regards
Danita