Discovery charges co-payments and bills PMB emergency events to MSA account *******ly.

My elderly mother, Mrs M, 91 years old has been subjected to three separate emergency incidents approximately a year apart .—two hip fractures and a stitched head wound—all of which fall squarely under the Prescribed Minimum Benefits Act. You know that. You also know the law demands full cover. Yet, every single time, you’ve slapped a co-payment on it, and waited for me to defend her. After weeks of back-and-forth, you cave. Why do you prey on the elderly in this way , assuming they have no resources to defend themselves from your ******* practices ?