1 reviews | Active since Jun 2018
DISCOVERY CHARGE BANKING FEES AFTER CLOSING THE ACCOUNT
On Friday 28 Feb i phoned Discovery bank to close my account as well as the credit card. There was an amount of R6239.62 outstanding to be paid which i did immediately. Yesterday, 3 March i saw that they have charged monthly banking fees for March, R569 plus R92 interest. I have already cut my card and threw it away. I phoned Discovery bank today just to hear that it takes 8 working days to close the account. This is ridiculous… and in the meantime they make money while im not using this account. The 8 working days will be 12 March. Im sorry but im not going to pay for something that i dont use. They take the 8 days as an excuse. I have never heard of such a long waiting period to close an account and to cancel a service. I will definitely not recommend anyone to this bank.
We have been in contact with you.
We have been in contact with you.
