Discovery Case Management/Health Partner Info such a dissapointement

Item: Discovery Health
Rating: 1
Author: Reshika K

<p>Numerous issues with case management as well as queries being escalated to Health Partner info</p> <p>This is so unlike the excellent service that we are so accustomed to !!!</p>

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

25 Oct 2016, 11:51

Dear Reshika123

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply25 Oct 2016, 11:51

Official

Dear Reshika123

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Reshika K's updateReviewer Update

27 Oct 2016, 09:52

Still no response from Discovery

Reshika K's update27 Oct 2016, 09:52

Reviewer Update

Still no response from Discovery

Discovery Health's replyOfficial

01 Nov 2016, 09:06

Dear Reshika123

We can confirm that the relevant team has been in contact with you to discuss your concerns.

Regards
Discovery Health Servicing Team

Discovery Health's reply01 Nov 2016, 09:06

Official

Dear Reshika123

We can confirm that the relevant team has been in contact with you to discuss your concerns.

Regards
Discovery Health Servicing Team