FC
Felix C
1 reviews | Active since Feb 2019
07 Feb 2019, 13:42
Discovery card_Slowest delivery ever!!
My membership was activated on 01 December 2018 at Discovery health, great stuff. They told me it will take 5-7 working days to deliver the membership card to my address. This year on 16 January I called again to follow up on the delivery and guess what? "Your card will be delivered in 5-7 working days sir". As a patient man I accepted that and waited. Today 07 February I call them again and I guess I have to wait for another 5-7 days again :(
Such unprofessional-ism though just to get a very small card delivered to an address. Come on man!!!!
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
07 Feb 2019, 15:46Dear felixchimbinyu
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Feb 2019, 15:46
Official
Dear felixchimbinyu
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
11 Feb 2019, 10:54 Dear felixchimbinyu
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply11 Feb 2019, 10:54
Official
Dear felixchimbinyu
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
