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jjmbotha J

1 reviews | Active since Sept 2016

17 Mar 2020, 16:19

Discovery cannot count, doesn’t care, can’t even learn out of mistakes

My Apple Watch benefit started with it’s first goal month in March 2018. Counting 2 years from this means the last goal month on this benefit is February 2020 p, which totals up to 48 months.

Discovery now tells me my benefit’s last goal month is March 2020, which is simply wrong (it’s February 2020 if you can count).

And the exact same thing happened just over two years ago, meaning Discovery can’t even be bothered to learn out of their very obvious mistakes.

0
Replies (2)
Discovery Health
Discovery Health's reply18 Mar 2020, 11:42
Official
Dear  Martin B
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply20 Mar 2020, 12:50
Official
Dear Martin B 
 
We have been in touch with you to answer your comments. 
 
Regard
Discovery Health Servicing Team