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jjmbotha J
1 reviews | Active since Sept 2016
17 Mar 2020, 16:19
Discovery cannot count, doesn’t care, can’t even learn out of mistakes
My Apple Watch benefit started with it’s first goal month in March 2018. Counting 2 years from this means the last goal month on this benefit is February 2020 p, which totals up to 48 months.
Discovery now tells me my benefit’s last goal month is March 2020, which is simply wrong (it’s February 2020 if you can count).
And the exact same thing happened just over two years ago, meaning Discovery can’t even be bothered to learn out of their very obvious mistakes.
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Replies (2)Discovery Health's replyOfficial
18 Mar 2020, 11:42Dear Martin B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply18 Mar 2020, 11:42
Official
Dear Martin B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
20 Mar 2020, 12:50Dear Martin B
We have been in touch with you to answer your comments.
Regard
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply20 Mar 2020, 12:50
Official
Dear Martin B
We have been in touch with you to answer your comments.
Regard
Discovery Health Servicing Team
Discovery Health Servicing Team
