LA
Liyaqat A

1 reviews | Active since Jul 2011

18 May 2018, 11:27

Discovery Cancels Membership - Without Life Critical Support - No Notice

Terrible Process -

I logged an issue with Discovery in October 2017, the issue is related to how Discovery cancelled my membership without informing me.

Their process is flawed and really terrible at resolving this.

The issue was submitted to the Ombudsman who was also not able to get anything out of them.

Ombudsman Issue number: Complaint Nr: 67004 .

0
Replies (2)
Discovery Health
Discovery Health's reply18 May 2018, 12:33
Official

Dear liyaqat1

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply22 May 2018, 10:44
Official

Dear liyaqat1

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team