Discovery cancelled my medical aid based on a malicious email request by an unauthorised party

Item: Discovery Health
Rating: 1
Author: Sanjay S

Discovery cancelled my medical aid based on a malicious email request by an unauthorised party. Discovery didn't bother checking with me first. I only found out when my medication was denied and doctors bills were rejected

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

04 Mar 2025, 06:39

Dear Sanjay S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply04 Mar 2025, 06:39

Official

Dear Sanjay S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

04 Mar 2025, 15:39

Dear Sanjay S

We’ve sent feedback to you on email as discussed.

Regards

Discovery Health Servicing Team

Discovery Health's reply04 Mar 2025, 15:39

Official

Dear Sanjay S

We’ve sent feedback to you on email as discussed.

Regards

Discovery Health Servicing Team