BB
Brandon B

1 reviews | Active since Oct 2015

13 Jan 2020, 12:25

Discovery can allow you to have a operation and then decline to cover you after op!

I went for an operation for a hernia in December 2019, They gave me an authorization number and proceeded to allow me as a client to have surgery. Only to 7 days later cancel my claim and reject the authorization number. Now I owe Olivedale clinic and Discovery huge bills exceeding over R20 000, Discovery has cancelled my membership. Disgusting to say the least.

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Replies (2)
Discovery Health
Discovery Health's reply13 Jan 2020, 13:35
Official
Dear Brandon B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Jan 2020, 13:22
Official
Dear Brandon B

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team