AK
Andrea K

1 reviews | Active since Feb 2016

24 May 2018, 10:40

Discovery calling me dishonest/a ****

My husband has been a loyal client with Discovery over the past few years. Our daughter is a dependent on his plan and he recently added me (his wife). Discovery gets our money every month without fail. Upon filling in the application we were not aware that I was expecting, Discovery is now not willing to authorize my pregnancy as they believe we did not disclose my pregnancy which they are basically calling my husband and I *****. I have been with Discovery before and I am so disgusted that they are treating us this way, placing me under more stress during my pregnancy. The service is pathetic and the way they handled my pregnancy was as if i had done something wrong or ********ly. I am now on a 12 month waiting period which does not make sense as I am currently pregnant!

0
Replies (2)
Discovery Health
Discovery Health's reply24 May 2018, 10:54
Official

Dear Kasner29

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery health Servicing Team

Discovery Health
Discovery Health's reply28 May 2018, 13:52
Official

Dear Kasner29

We have been in touch with you to answer your comments.

Regards
Discovery health Servicing Team