Discovery call centre terrible

Item: Discovery Health
Rating: 1
Author: Nisha N

I’ve tried calling Discovery health several times. I go all the way to authenticate myself, get to the option to speak to a consultant and after a few mins it is disconnected.

This is very frustrating

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

13 Apr 2021, 08:05

Dear Nisha

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply13 Apr 2021, 08:05

Official

Dear Nisha

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

19 Apr 2021, 10:56

Dear Nisha

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply19 Apr 2021, 10:56

Official

Dear Nisha

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

19 Apr 2021, 10:57

Dear Nisha

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply19 Apr 2021, 10:57

Official

Dear Nisha

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team