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Colin T
1 reviews | Active since Dec 2017
31 Dec 2020, 09:31
Discovery Call centre SUCKS
Automated phone system keeps cutting me off after going through all verification processes etc. As ir says we are transferring you to a consultant it cuts you off. Tried app and whatsapp versions for help but always ends up with me having to phone the call centre which doesnt work. Been a Discovery member for decades and cant believe the service
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Replies (3)0
Replies (3)
Discovery Health's replyOfficial
31 Dec 2020, 11:04Dear Colin T We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply31 Dec 2020, 11:04
Official
Dear Colin T We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
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Colin T's updateReviewer Update
31 Dec 2020, 12:59All I want to do is cancel my Virgin gym membership , I went into PE gym where I opened the account a year ago but they said Discovery Vitality has to cancel it . I have tried phoning numerous times. What I cant understand is how someone cant just call me back ***
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Colin T's update31 Dec 2020, 12:59
Reviewer Update
All I want to do is cancel my Virgin gym membership , I went into PE gym where I opened the account a year ago but they said Discovery Vitality has to cancel it . I have tried phoning numerous times. What I cant understand is how someone cant just call me back ***
Discovery Health's replyOfficial
05 Jan 2021, 12:57Dear Colin T
We have contacted you regarding your query. Regards Discovery Health Servicing Team
We have contacted you regarding your query. Regards Discovery Health Servicing Team
Discovery Health's reply05 Jan 2021, 12:57
Official
Dear Colin T
We have contacted you regarding your query. Regards Discovery Health Servicing Team
We have contacted you regarding your query. Regards Discovery Health Servicing Team