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Andrea N

1 reviews | Active since Oct 2019

25 Mar 2021, 15:51

DISCOVERY CALL CENTRE FAILURE

The call centre at Discovery has to be one of the worst I have ever dealt with. They always take forever to answer the calls. I am currently on hold for the last 20 minutes without having spoken to anyone yet! Absolutely appaling.

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Replies (2)
Discovery Health
Discovery Health's reply26 Mar 2021, 07:22
Official
Dear Andrea N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Mar 2021, 15:50
Official
Dear Andrea N
We contacted you to discuss your concerns. Regards Discovery Health Servicing Team