Discovery Broker Theo Van Der Sandt

I have been the recipient of shocking service from Theo Van Der Sandt(Discovery Broker) who has handled both my medical and insurance. I have received terrible service in respect of resolving any queries or claims I have had queries over. Theo has a bombastic and arrogant approach to dealing with any valid complaint and generally does not provide complete answers to direct questions. Instead he answers in a cryptic and unhelpful manner that leaves you disillusioned. He has from time to time had some really helpful staff that have assisted but they never seem to stay for long which simply exacerbates the problem. Please avoid at all costs be warned.