GS
Graham S

1 reviews | Active since Jul 2014

03 Sept 2024, 11:40

Discovery breach of trust

I have been paying discovery every month for over 20 years for classic comprehensive, and now that I have been diagnosed with sleep apnea they refuse to pay 17k for the machine I need. They have received over two MILLION rand from me, and I am told I have overspent on my "savings". Needless to say, this unit is to prevent me from having a heart attack, which if happens Discovery tell me they will meet the hospital costs?? This is a *******, and I have cancelled my subscription with Discovery. Rather keep and invest the 8.5k per month, at least I will have something to pay towards my medical bills

0
Replies (2)
Discovery Health
Discovery Health's reply03 Sept 2024, 12:45
Official
Dear Graham

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Sept 2024, 13:58
Official
Dear Graham

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team