KT
Kg T
1 reviews | Active since Jun 2015
11 Jun 2015, 11:14
Discovery brand
Amazing how big Discovery brand is and yet they take advantage of people's money<br> <br> So I resigned from my medical aid and the last day is the 30th June, In essence should still be covered till the 30th of June, so my wife goes to the doctor and the claim has been declined as we no longer have savings, If it was my way you wouldn't see the last payment from me as I'll be paying for nothing<br> <br> Thanks for nothing...
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Discovery Health's replyOfficial
12 Jun 2015, 15:14Hello KG333GP,
Thank you for your comment.
We tried contacting you however, you were not available to take our calls. The Medical Savings Account (MSA) is a fixed amount that Discovery Health gives you at the beginning of the year for day-to-day medical expenses. You pay this amount back to us in 12 equal monthly instalments but, if necessary, you are free to use the whole amount at the beginning of the year to pay for valid medical expenses. The 12 instalments form part of your monthly contribution.
If you leave the Discovery Health Medical Scheme part-way through the year, we calculate how much of the MSA you have used and how much you have contributed to it. If you have used more from the account than what you have paid into the account, then you will need to pay the difference to us. We've sent you an email with the details of how your MSA was calculated.
Regards
Rishana
Thank you for your comment.
We tried contacting you however, you were not available to take our calls. The Medical Savings Account (MSA) is a fixed amount that Discovery Health gives you at the beginning of the year for day-to-day medical expenses. You pay this amount back to us in 12 equal monthly instalments but, if necessary, you are free to use the whole amount at the beginning of the year to pay for valid medical expenses. The 12 instalments form part of your monthly contribution.
If you leave the Discovery Health Medical Scheme part-way through the year, we calculate how much of the MSA you have used and how much you have contributed to it. If you have used more from the account than what you have paid into the account, then you will need to pay the difference to us. We've sent you an email with the details of how your MSA was calculated.
Regards
Rishana
Discovery Health's reply12 Jun 2015, 15:14
Official
Hello KG333GP,
Thank you for your comment.
We tried contacting you however, you were not available to take our calls. The Medical Savings Account (MSA) is a fixed amount that Discovery Health gives you at the beginning of the year for day-to-day medical expenses. You pay this amount back to us in 12 equal monthly instalments but, if necessary, you are free to use the whole amount at the beginning of the year to pay for valid medical expenses. The 12 instalments form part of your monthly contribution.
If you leave the Discovery Health Medical Scheme part-way through the year, we calculate how much of the MSA you have used and how much you have contributed to it. If you have used more from the account than what you have paid into the account, then you will need to pay the difference to us. We've sent you an email with the details of how your MSA was calculated.
Regards
Rishana
Thank you for your comment.
We tried contacting you however, you were not available to take our calls. The Medical Savings Account (MSA) is a fixed amount that Discovery Health gives you at the beginning of the year for day-to-day medical expenses. You pay this amount back to us in 12 equal monthly instalments but, if necessary, you are free to use the whole amount at the beginning of the year to pay for valid medical expenses. The 12 instalments form part of your monthly contribution.
If you leave the Discovery Health Medical Scheme part-way through the year, we calculate how much of the MSA you have used and how much you have contributed to it. If you have used more from the account than what you have paid into the account, then you will need to pay the difference to us. We've sent you an email with the details of how your MSA was calculated.
Regards
Rishana