DS
Dawie S
1 reviews | Active since Nov 2009
25 Mar 2020, 15:38
Discovery Blocking Pharmacy to Issue 2 Months Chronic Medication.
It took me 90 minutes in the queue at the pharmacy to reach the front, and when I got there, Discovery Health blocked the pharmacy from supplying me with TWO months of chronic medication. This means that next month the SAME will happen.
WHAT IS WRONG WITH YOU PEOPLE? THESE QUEUES ARE HOT-SPOTS FOR PICKING UP INFECTIONS. IS THIS IMPOSSIBLE FOR YOU TO BEND YOUR SILLY RULES, EVEN DURING A PANDEMIC?
I am now convinced that Discovery Health does NOT have the interests of their members at heart, and would rather have them infected, than adjust their rules to suit the occasion.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
26 Mar 2020, 10:46Dear Dawie S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply26 Mar 2020, 10:46
Official
Dear Dawie S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
26 Mar 2020, 11:34 Dear Dawie S
We contacted you to discuss your concerns.
Regards
Discovery Health Servicing Team
We contacted you to discuss your concerns.
Regards
Discovery Health Servicing Team
Discovery Health's reply26 Mar 2020, 11:34
Official
Dear Dawie S
We contacted you to discuss your concerns.
Regards
Discovery Health Servicing Team
We contacted you to discuss your concerns.
Regards
Discovery Health Servicing Team
DS
Dawie S's updateReviewer Update
31 Mar 2020, 11:52You could not provide me with a valid reason for your one-month-only chronic medicine policy. You noted the following concerns during your phone conversation with me:
- Cost.
-Stocks of medicine.
1) Costs. The chronic medicine (paid for by Discovery) of most members cost only a small portion of their monthly premium (9.1 % in my case). This means by issuing me with 2 months of chronic medicine will cost you only 18.2% of my monthly premium. Thus there is no risk to you that I will run away with your money before paying the next month's premium.
2) Stocks of medicine. Personnel at my pharmacy have assured me that they have more than enough stocks to cover all their patients for more than 3 months.
Summary:
By being stubborn and sticking to your policy of one-month-only chronic medicine, you are FORCING your members to run the risk of getting infected with Covid19 by having to wait in long queues. Some of then may get infected, and some may die. In such a case your actions fully qualify you to be spoken of as ****ERS or ******ERS.
- Cost.
-Stocks of medicine.
1) Costs. The chronic medicine (paid for by Discovery) of most members cost only a small portion of their monthly premium (9.1 % in my case). This means by issuing me with 2 months of chronic medicine will cost you only 18.2% of my monthly premium. Thus there is no risk to you that I will run away with your money before paying the next month's premium.
2) Stocks of medicine. Personnel at my pharmacy have assured me that they have more than enough stocks to cover all their patients for more than 3 months.
Summary:
By being stubborn and sticking to your policy of one-month-only chronic medicine, you are FORCING your members to run the risk of getting infected with Covid19 by having to wait in long queues. Some of then may get infected, and some may die. In such a case your actions fully qualify you to be spoken of as ****ERS or ******ERS.
DS
Dawie S's update31 Mar 2020, 11:52
Reviewer Update
You could not provide me with a valid reason for your one-month-only chronic medicine policy. You noted the following concerns during your phone conversation with me:
- Cost.
-Stocks of medicine.
1) Costs. The chronic medicine (paid for by Discovery) of most members cost only a small portion of their monthly premium (9.1 % in my case). This means by issuing me with 2 months of chronic medicine will cost you only 18.2% of my monthly premium. Thus there is no risk to you that I will run away with your money before paying the next month's premium.
2) Stocks of medicine. Personnel at my pharmacy have assured me that they have more than enough stocks to cover all their patients for more than 3 months.
Summary:
By being stubborn and sticking to your policy of one-month-only chronic medicine, you are FORCING your members to run the risk of getting infected with Covid19 by having to wait in long queues. Some of then may get infected, and some may die. In such a case your actions fully qualify you to be spoken of as ****ERS or ******ERS.
- Cost.
-Stocks of medicine.
1) Costs. The chronic medicine (paid for by Discovery) of most members cost only a small portion of their monthly premium (9.1 % in my case). This means by issuing me with 2 months of chronic medicine will cost you only 18.2% of my monthly premium. Thus there is no risk to you that I will run away with your money before paying the next month's premium.
2) Stocks of medicine. Personnel at my pharmacy have assured me that they have more than enough stocks to cover all their patients for more than 3 months.
Summary:
By being stubborn and sticking to your policy of one-month-only chronic medicine, you are FORCING your members to run the risk of getting infected with Covid19 by having to wait in long queues. Some of then may get infected, and some may die. In such a case your actions fully qualify you to be spoken of as ****ERS or ******ERS.