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tlholo R

1 reviews | Active since Oct 2014

12 Feb 2015, 08:09

DISCOVERY BLACKLISTING CLIENTS WITH NO REGARD

I joined Discovery Health for the second time in 2011 for the second time. I was suprised to find out that discovery had gone ahead to recklessly blacklist me and load and unfair defualt on ITC. I cancelled my membership in 2014 and gave notice of my move from my then employer in which case I was told one last debit would be actioned on my salary advise which was collected. I received no consolidated statement during my probation period of an amount outstanding for an exhausted MSA. I then received a letter in the post in February 2014 for a letter dated 13 November 2014 which demanded payment with in 20 days .It is a well documented and publicized fact that there was POST office strike and I don't understand how discovery could have expected me to received the letter on time and also make payment during this period this is grossly unfair and devious. I have always been a good client of discovery health and had not credit agreement in place nor did I have a bad payment record with them. I want to warn all clients on discovery to be wearing of this reckless treatment of client and I want nothing to do with this brand for as long as I live. Just disgusting behavior, shame on you!

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Replies (1)
Discovery Health
Discovery Health's reply13 Feb 2015, 17:08
Official
Hello tlhol0r,

Thank you for your comment.

I have tried to contact you however you were not available. I sent you an email with my details and I will be in contact until your query has been addressed.

Kind regards
Jashvir